| RFQ and quotation | 3D model and 2D drawing; material and finish; quantity; tolerances; inspection requirements; destination country. | Itemized quote, assumptions, material/finish proposal, lead-time estimate, and clarification list. | Often 1–3 business days after receiving a complete RFQ; complex requirements may take longer. |
| Design review and approval | Critical dimensions, datums, GD&T, surface finish, edge condition, and any permitted deviations. | Marked-up drawing, manufacturability questions, agreed revision level, and approval record. | Allow time for review and written approval before production; timing depends on the number of open technical questions. |
| Production and finishing | Approved drawings, order quantity, material certification needs, finish specification, and inspection plan. | Order acknowledgement, production schedule, progress updates, and notice of any material or schedule risk. | A few weeks is a common planning allowance for custom parts; complexity, quantity, material sourcing, and finishing can extend it. |
| Inspection and release | Sampling level, measurement method, acceptance criteria, and whether pre-shipment inspection is required. | Dimensional inspection report, material documents when agreed, finish photos, and packing confirmation. | Schedule inspection before dispatch; allow additional time if rework, third-party inspection, or buyer approval is needed. |
| Export packing | Part protection, corrosion prevention, carton or crate limits, labeling, and destination handling requirements. | Packing photos, package count, dimensions, gross/net weight, and shipping marks for buyer review. | Finalize package details before booking freight; requirements depend on part geometry, material, and transport mode. |
| Export documents | Correct buyer/consignee details, product description, country of origin, customs classification, and agreed trade term. | Commercial invoice, packing list, and transport document; origin or other certificates when applicable and available. | Check draft documents before dispatch. Document requirements differ by destination, product, and shipment arrangement. |
| Freight and delivery | Air, sea, or courier service; delivery address; cargo dimensions and weight; insurance; import clearance responsibilities. | Freight quotation, booking details, estimated departure/arrival dates, tracking reference, and dispatch notice. | Air freight is generally faster than ocean freight; actual transit time depends on route, schedule, handling, and customs clearance. |
| Communication and escalation | Primary contacts, time zones, preferred channels, response expectations, and an escalation contact for urgent issues. | A written action log with owner, due date, decision, drawing revision, and next update time. | Use one controlled file set and confirm technical or commercial changes in writing to reduce revision and handover errors. |