| Mechanical Movement Capability | Demonstrated experience with automatic or hand-wound movements, including assembly, regulation, lubrication, and testing. | Movement quality has a direct effect on accuracy, power reserve, serviceability, and customer satisfaction. | Request movement specifications, assembly records, sample test results, and a detailed production process map. | Critical |
| Accuracy and Regulation | A documented accuracy target should be agreed by position, temperature, and power-reserve condition; acceptance limits must be written into the purchase specification. | Mechanical watch accuracy varies with position, winding state, temperature, and movement adjustment. | Ask for time-grapher readings in multiple positions and define the measurement method, duration, and allowable deviation before mass production. | Critical |
| Power Reserve Performance | The tested power reserve should meet or exceed the movement specification under a consistent winding and measurement procedure. | Insufficient or inconsistent power reserve can indicate assembly, lubrication, mainspring, or regulation problems. | Review batch test reports and compare fully wound samples after controlled testing conditions. | Critical |
| Water-Resistance Testing | The stated water-resistance rating must be supported by a defined test method and quality-control record; water-resistance claims should not exceed validated test performance. | Case sealing depends on gaskets, crown construction, crystal fitting, case tolerances, and assembly quality. | Request dry or wet pressure-test records, gasket specifications, and the written acceptance criteria for each production batch. | Critical |
| Quality Management System | A documented quality system with incoming inspection, in-process controls, final inspection, traceability, and corrective-action procedures. | Formal controls reduce recurring defects and make supplier performance measurable. | Review audit reports, inspection forms, nonconformance records, calibration certificates, and corrective-action examples. | Critical |
| Material and Component Traceability | Critical components should be traceable by purchase order, batch, supplier, inspection result, and production date. | Traceability supports root-cause analysis, warranty management, and consistent repeat orders. | Request sample traceability documents for cases, crystals, crowns, gaskets, hands, dials, and movements. | High |
| Prototype and Sampling Process | The supplier should provide a controlled sample process with documented revisions, approval stages, and pre-production confirmation. | Sampling identifies fit, finish, assembly, dial alignment, hand clearance, and packaging problems before production. | Require a signed sample approval sheet, revision history, component drawings, and a pre-production checklist. | High |
| Case and Dial Finishing | Finishing specifications should define surface texture, polishing, brushing direction, coating thickness where applicable, color tolerance, and defect limits. | Visible finish consistency strongly influences perceived product quality. | Inspect samples under controlled lighting and use approved golden samples, limit samples, or measurable visual standards. | High |
| Production Capacity and Scalability | Capacity should be demonstrated with current equipment, staffing, lead-time data, and a realistic plan for peak demand. | A supplier may produce excellent samples but struggle with repeatability or delivery at larger volumes. | Compare stated capacity with production schedules, equipment lists, staffing levels, and anonymized delivery records. | High |
| Minimum Order Quantity and Cost Structure | The quotation should separate development fees, tooling, component costs, assembly, testing, packaging, shipping terms, and payment milestones. | Transparent pricing makes supplier comparisons more accurate and reduces unexpected charges. | Request an itemized quotation and confirm which costs are refundable, recurring, variable, or dependent on order volume. | High |
| Lead Time and Delivery Reliability | A written timeline should cover engineering, sampling, component procurement, production, inspection, and shipment, with agreed delay procedures. | Mechanical watches often require coordinated procurement and several inspection stages. | Review historical on-time delivery performance and include milestone dates and remedies in the contract. | High |
| Compliance and Product Documentation | Documentation should cover materials, country-of-origin requirements, packaging, labeling, customs information, and destination-market obligations. | Import and retail requirements vary by destination and product configuration. | Confirm documentation responsibilities with an independent compliance specialist or customs adviser before shipment. | High |
| Intellectual Property Protection | Use a written confidentiality agreement, clear ownership clauses, controlled access to drawings, and approval requirements for subcontracting. | Design files, dial artwork, case geometry, and product specifications are commercially sensitive. | Confirm contract enforceability with qualified legal counsel and limit technical information to the minimum needed at each stage. | High |
| After-Sales and Warranty Support | The supplier should define warranty duration, defect classification, replacement or repair procedures, spare-part availability, and response times. | Mechanical products may require adjustment, repair, or replacement of specific components after delivery. | Request a written warranty policy, service workflow, spare-parts list, and anonymized examples of resolved claims. | High |
| Communication and Engineering Support | A dedicated contact should provide clear technical answers, updated schedules, inspection evidence, and prompt escalation of production risks. | Fast, accurate communication reduces specification errors and prevents avoidable delays. | Evaluate response quality during sampling, use written change-control procedures, and record decisions in shared documentation. | Medium |